Possible Measures of Performance – Effectiveness and Efficiency

“300 high & link”

Thompson & Martin

P764

P726

Elements of Possible Measures of Performance – Effectiveness and Efficiency:

 


Principle:

Relationship between service and financial control


Issues:

McMahon & Perrit, 1973

Effectiveness of managers in achieving objective enhanced if control levers are high

Lawrence & Lorsch, 1967

Controls need to be loose and flexible if environment I volatile


Applications:

To analyse or determine specific or future measures


Source of Possible Measures of Performance – Effectiveness and Efficiency:

(Thompson & Martin, 2005)

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Related Models & Sources:

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